Donor Rights
As an MQI donor we always work hard to ensure you are treated with kindness, respect and privacy.
Our Guiding Principles for Fundraising
Merchants Quay Ireland is fully committed to achieving the standards contained within the Guidelines for Charitable Organisations on Fundraising from the Public.
Public Compliance Statement
Merchants Quay Ireland is committed to complying with the Guidelines for Charitable Organisations on Fundraising from the Public and has formally discussed and adopted the Guidelines at a meeting of the governing body.
Merchants Quay Ireland confirms its commitment to the principles set out in the Guidelines for Charitable Organisations on Fundraising from the Public by a statement to that effect in its annual report.
Merchants Quay Ireland has a Donor Charter which is consistent with the Guidelines for Charitable Organisations on Fundraising from the Public.
Merchants Quay Ireland regularly monitors compliance with the Guidelines for Charitable Organisations on Fundraising from the Public and compliance reports are received regularly by the governing body.
Merchants Quay Ireland considers the Guidelines for Charitable Organisations on Fundraising from the Public when planning all fundraising activity.
Merchants Quay Ireland provides honest, open and transparent disclosure when fundraising from the public.
Merchants Quay Ireland has appointed the Head of Fundraising & Communications and the wider fundraising team to be responsible for compliance with the Guidelines for Charitable Organisations on Fundraising from the Public.
Merchants Quay Ireland ensures that fundraising staff are provided with information and training on the Guidelines for Charitable Organisations on Fundraising from the Public and its implementation.
Merchants Quay Ireland has a Complaints Policy & Procedure consistent with the Guidelines for Charitable Organisations on Fundraising from the Public. Complaints are recorded for review by relevant staff including the CEO and the Head of Fundraising & Communications. Complaints are responded to promptly and appropriately.
Merchants Quay Ireland prepares financial reports consistent with the requirements of the Charities Act 2009 and the Charities Regulator which include a statement concerning the extent to which control of the organisation is independent of its funding sources.
Merchants Quay Ireland ensures that all donations are tracked and recorded and complies with data protection requirements.
Merchants Quay Ireland is accessible to the public through a number of readily available contact options.
Fundraising Disclosure
Merchants Quay Ireland is open about whether those seeking donations on their behalf are volunteers, employees of the organisation or are third party agents.
Anyone fundraising on behalf of Merchants Quay Ireland must ensure that prospective donors are aware of their status, i.e. volunteers, employees or third party agents.
Relevant links
Guidelines for Charitable Organisations on Fundraising from the Public