Family Support Worker, MQI Louth Meath,

Location: Administrative Base: Dundalk tbc
Report to: Service Co-ordinator
Objective: To develop and provide evidence-based supports for families in the
Louth Meath Region who are affected by familial drug & alcohol use.

Main Responsibilities:
• To work directly with people who have been impacted by familial/significant others drug and/or alcohol use.
• To provide formal assessment, key working, case management and care plan development supports to family
• Build relationship and work formally with service providers and local community stakeholders to support families
and children impacted by drug and alcohol use
• Deliver evidence based interventions directly to service users
• Identify models of best practice in relation to family support
• Identify potential gaps to support families in Louth Meath and problem solve in conjunction with other services
• Source and organise external supports to address specific issues that may arise for family members
• Record client information using client and electronic systems
• Build a rapport with service users and advocate where appropriate
• Agree the action plan with the Service Co-Ordinator to deliver the Family Support Strategy in line with Funder requirements.
• Support the Service Co-ordinator to respond to strategic priorities for the region.
• Work with all service users, developing professional relationships, gaining their trust and respect and deal with difficult or problematic situations in a sensitive manner and within the framework of the organisation’s policies and record such incidents as appropriate.
• Engage with service users with a person centred approach, exhibiting professional boundaries while ensuring the values and ethos of MQI are upheld
• Carry out administrative procedures in accordance with organisation policies.
• To be involved in the preparation of reports, statistics and other information that may be required by the Service Coordinator and/or the Manager/Head of Day Services
• To share responsibility for supporting volunteers
• To undertake projects as assigned by the Service Coordinator and/or the Manager/Head of Services
• Attend internal/external meetings and training as required by the Service Coordinator
• Have a flexible approach to the work in response to organisational change, development and review of best practice.
• To work and engage with other team members, support colleagues, participate in meetings as required, and be open to reasonable requests from the Service Coordinator/Head of Day Services in order to ensure effective working relationships and delivery of a cohesive service.
• To provide supervision and training to volunteers and other personnel as required by the Service Coordinator
• Work within the policies of MQI, both organisation wide and project specific in order to ensure that a consistent
delivery of service and quality standards are adhered to in the project.
• Reporting to the Service Coordinator for individual support, supervision, performance appraisal working within the parameters of the MQI, HR and H&S policies and procedures
• To manage incidents and emergencies as they occur and bring them to satisfactory conclusion within the framework of MQI policies and to record details of such incidents as appropriate.
• Monitor and support service users ensuring that all relevant documentation is completed and that links are being made with the appropriate internal and external services.
• To assist in the recruitment, induction and retention of volunteers and placements.
• To provide support to the Fundraising Team in relation to any events being held in connection with the service.
• To undertake ad-hoc duties as required by Service Coordinator and/or the Manager/Head of Services
• Ensure compliance with organisation policies to ensure consistent delivery of services and maintenance of quality standards including:
o Fire
o Health and Safety
o Confidentiality
o Needs assessment, key working, care planning
o Boundaries
o National Standards for Better Safer Healthcare
• Undertake any other duties as may be assigned from time to time.

Person Specification
Requirements for the role:
• Minimum level 7, 3rd level qualification in Social care/Social studies or in a related field (Essential)
• 3 years + frontline paid experience in a role which supports the understanding of family members living with substance misuse (Essential)
• Experience of group facilitation (Essential)
• Knowledge of family (parenting) programmes such as Triple P, SFP, parenting plus etc. (Essential)
• Knowledge and understanding of National Drug & Alcohol Strategy and National Drug Rehabilitation Framework (Essential)
• Full Clean Drivers Licence (Essential)
• Knowledge and understanding of evidence-based family support approaches such as 5-Step and CRAFT (Accreditation desirable)
• Experience of setting up/developing programmes in an area and the use community development principles (Desirable)
• Knowledge and understanding of Community Development Principles.

Salary: €30,360 – €34,080 per annum
Hours: 39 Hours
Days: Mon – Fri – some evening working may be required for operational delivery
Contract: Contract of Indefinite Duration
Closing date: Monday 28th April 2022 at 5pm
Ref: Family Support Worker Ref: NE1104221

If you are interested in applying for this position please complete the application form attached and send to recruitment@mqi.ie with an updated copy of your CV before the closing date of 5pm on 28th April, 2022. Please ensure to put the title ‘’Application for Family Support Worker Ref: NE1104221’’ in the subject line of your email. Applications that do not state the role in the subject line of the email may fail to be shortlisted.

Management reserve the right to amend as appropriate and in line with operational requirements.
This Position is subject to Garda Clearance
MQI is an equal opportunities employer