Primary Healthcare
Riverbank is a practical place for GPs to see homeless clients, who do not have access to mainstream medical support. Riverbank’s primary healthcare services are provided in partnership with the HSE, St. James’s Hospital, and the Dublin Regional Homeless Executive. Supporting clients with both their physical and mental health needs in a community setting helps to reduce hospital admissions among this population.
Merchants Quay Ireland provides a number of essential primary healthcare services, including mental health support, GP, nursing and addiction services. At MQI, our clients have access to the following:
Dentist
| Entry Requirement | Open Times | Contact Details | Location |
|---|---|---|---|
| By appointment only | Tuesday & Wednesday: 9.00 am – 4.30 pm | Riverbank Open Access Centre, located at 13-14 Merchant’s Quay, Dublin 8, DO8 KT61 |
Doctor
| Entry Requirement | Open Times | Contact Details | Location |
|---|---|---|---|
| Walk-in | Monday: Tuesday – Friday: Friday: | Riverbank Open Access Centre, located at 13-14 Merchant’s Quay, Dublin 8, DO8 KT61 |
Registered General Nurse
| Entry Requirement | Open Times | Contact Details | Location |
|---|---|---|---|
| Walk-in | Monday – Friday: 9.30 am – 4.30 pm | Riverbank Open Access Centre, located at 13-14 Merchant’s Quay, Dublin 8, DO8 KT61 |
Mental Health Team (Registered Psychiatric Nurse, and Mental Health Case Workers)
The mental health team comprises a registered psychiatric nurse and two mental health case workers. The team can support clients around issues contributing to mental health concerns as well as support forward referrals to community psychiatric teams for psychiatric assessment and treatment.
| Entry Requirement | Open Times | Contact Details | Location |
|---|---|---|---|
| Referral basis | Monday – Friday: 9.00 am – 5.30 pm | Riverbank Open Access Centre, located at 13-14 Merchant’s Quay, Dublin 8, DO8 KT61 |
Addiction Case Workers
| Entry Requirement | Open Times | Contact Details | Location |
|---|---|---|---|
| Any client who is in addiction, and looking for support | Monday: Tuesday – Friday: Friday: | Riverbank Open Access Centre, located at 13-14 Merchant’s Quay, Dublin 8, DO8 KT61 |
Counselling Service
The healthcare needs of those who are homeless can be complex, and MQI has responded to this by expanding our services to meet the growing need for a fully multi-disciplinary approach. We offer a counselling service for homeless people, which works on two levels:
- We offer a brief crisis counselling service that is targeted at those in distress.
- We offer medium – long-term counselling, relating to a range of issues such as relationships, bereavement, and drug use.
| Entry Requirement | Open Times | Contact Details | Location |
|---|---|---|---|
| By appointment only | Monday, Tuesday, Thursday & Friday: 8.00 am – 3.30 pm | Riverbank Open Access Centre, located at 13-14 Merchant’s Quay, Dublin 8, DO8 KT61 |
