Homeless Services
For people who are homeless, MQI’s drop-in services work to first and foremost meet their basic human needs; a safe space, hot food, showers and opportunities for social interactions. By providing these basic services it enables our team to build relationships and provide information and advocacy support in relation to issues such as housing advice, tenancy sustainment, assistance with social welfare benefits, financial budgeting and access to medical cards and health services.
Take a virtual tour of our Riverbank Centre in Dublin 8 here.
Homeless Day Service
| Entry Requirement | Open Times | Contact Details | Location |
Adults who are homeless, struggling with addiction or in need of support are welcome to drop into our Riverbank Centre without an appointment. | Monday – Friday: Saturday: Closed Sunday: | Riverbank Open Access Centre, located at 13-14 Merchant’s Quay, Dublin 8, DO8 KT61 |
Our homeless day service offers:
- Hot showers
- Free food – breakfast, lunch, and evening meals
- Advice, advocacy and information on housing and welfare rights as well as signposting to specialist services.
- Healthcare service includes a doctor, nurse, dentist, counsellor, and mental health team.
- Case management service
- Dedicated Young Person Support Worker for young people aged 18 – 25
Extended Day Service
Our Extended Day Service (EDS) is continuing to operate between 5.30 pm and 7pm from Monday through Friday.
The EDS service offers evening meals, crisis support, information advice and assistance to homeless people and rough sleepers. The EDS ensures there is a continuum of care, and that there is support available to clients when other services are closed.
GP and Nurse
| Entry Requirement | Open Times | Contact Details | Location |
| Adults who are homeless, struggling with addiction or in need of support are welcome to drop into our Riverbank Centre without an appointment. | GP Tuesday – Friday: Nurse Monday – Friday: | Riverbank Open Access Centre, located at 13-14 Merchant’s Quay, Dublin 8, DO8 KT61 |
Dentist (by appointment only)
| Entry Requirement | Open Times | Contact Details | Location |
| Adults who are homeless, struggling with addiction or in need of support are welcome to drop into our Riverbank Centre without an appointment. | Tuesday & Wednesday: 9.00 am – 4.30 pm | Riverbank Open Access Centre, located at 13-14 Merchant’s Quay, Dublin 8, DO8 KT61 |
Other Services
Merchants Quay Ireland has responded to the ever-growing needs of our clients. When basic needs have been taken care of, many people need to avail of other services. The Counselling Service for homeless people works at two levels. Firstly, providing a brief crisis counselling service targeted at service users in distress. Secondly, offering medium to long-term counselling relating to issues such as relationships, bereavement, and drug use.
The Young Person’s Support team helps young people to address the core problems in their lives, link in with training, education and employment services, make a swift exit from homeless services, and move forward with a new purpose.
Our Riverbank building also hosts external services to support clients including the Homeless Probation Service, Community Gardaí, the Red Cross and Ruhama.
MQI also operates ‘Jane’s Place’ a gender-specific service for women who are homeless and/or in addiction. The team in Jane’s Place offer individual and group support to clients. The service also offers personal, health and counselling support to women in crisis.
